Frequently Asked Questions

What shoes can I wear?

Closed-toe, closed-heel shoes are required.
Athletic or hiking shoes are best. Shoes without a secure back strap will be removed and secured to you during your zipline flight.

Do I need long pants?

Not required, but they’re usually more comfortable with the harness.
Hoop skirts won’t work.

Can I go upside down or spin?

Yes! Our zipline is designed for a controlled, secure experience — so have fun with it.

What are the weight and age requirements?

Riders must weigh 42-250 pounds and be at least 6 years old.
There is no maximum age.

Are there health restrictions?

Guests with serious neck, back, joint, or heart conditions, or recent surgery, should not ride.
For the safety of mother and baby, pregnant guests may not participate.

Is the zipline safe?

Yes. Our zipline features dual braking systems and fully compliant safety equipment that meets industry standards.

What if I decide not to ride?

If you reach the launch platform and choose not to ride, we’ll provide a full refund.